Unsupported Video Configuration Detected

If you have purchased a system that has a dedicated graphics card installed (usually one of our gaming systems or a dual-display system) you may receive this error if you have connected your monitor to the incorrect video output port.

This message means that you have connected your monitor to the onboard video port which is no longer in use due to it having a dedicated video card installed. You will usually find the dedicated video card ports further down the bottom when looking at the back of the machine. You will need to restart your machine after plugging the monitor cable into the correct port